Legal notice
Effective Date: August 20, 2026
1. Business & Entity Identification
This website and online store are owned and operated by JaVon DeFrancesco Co., doing business as (DBA) ViVi Sotto’s Pure Adorne.
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Legal Business Name: JaVon DeFrancesco Co.
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Trade Name / DBA: ViVi Sotto’s Pure Adorne
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Primary Contact Email: Support@javondefrancesco.com
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Corporate Address: 747 e Boughton rd suite 280, Bolingbrook, il 60440
2. Store Infrastructure & Hosting
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
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Hosting Provider: Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.
3. Intellectual Property Rights
Unless otherwise indicated, all content, visual interfaces, website architecture, logos, branding, graphics, text, images, sound files, product descriptions, and software on this website (collectively, the "Content") are the exclusive intellectual property of JaVon DeFrancesco Co. (DBA ViVi Sotto’s Pure Adorne), its licensors, or Shopify.
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Trademarks: "ViVi Sotto", "Pure Adorne", and related logos are trademarks of JaVon DeFrancesco Co. Unlawful use or reproduction without prior written consent is strictly prohibited under applicable state, federal, and international intellectual property laws.
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Limited License: Visitors are granted a limited, non-transferable, non-sublicensable license to access and view the site strictly for personal, non-commercial shopping purposes.
4. Automated Access & Agentic Interactions
This website implements the Model Context Protocol (MCP) and related agentic storefront interfaces to allow authorized third-party AI systems and automated Agents to interact with our catalog.
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Access Rules: Any automated agent accessing or harvesting site information must identify itself via standard user-agent protocols as outlined in our Terms of Service.
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Binding Nature of Agent Actions: Orders, reservations, or return requests initiated by an authorized user's AI Agent are legally binding on the user once accepted by our system.
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Accuracy Disclaimer: We do not warrant that external third-party AI tools or personal assistants will present real-time inventory, pricing, or product specs without error. Final prices and terms are solely determined at the official checkout screen on our store.
5. Disclaimer of Warranties & External Links
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Accuracy of Information: While we endeavor to provide accurate, up-to-date information regarding product specifications and prices, errors or typographical omissions may occasionally occur. We reserve the right to correct any errors without prior notice.
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Third-Party Links: Our website may contain links to external third-party websites or services (such as logistics carriers or payment processors). JaVon DeFrancesco Co. exercises no operational control over third-party platforms and assumes no responsibility for their content, privacy policies, or practices.
6. Dispute Resolution & Governing Law
This Legal Notice, along with all website interactions and commercial transactions, shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any legal proceedings arising from or relating to this store shall be brought exclusively in the state or federal courts located in the jurisdiction of Will County / DuPage County, Illinois.
7. Contact for Legal Inquiries
For all formal legal notices, copyright infringement claims (DMCA notifications), or statutory inquiries, please contact us at:
JaVon DeFrancesco Co. (DBA ViVi Sotto's Pure Adorne)
Attn: Legal Department
Email: Support@javondefrancesco.com
Mailing Address: 747 e Boughton rd suite 280, Bolingbrook, il 60440
2. TERMS OF SERVICE
Last Updated: August 20, 2026
OVERVIEW
Welcome to ViVi Sotto. The terms "we," "us," and "our" refer to JaVon DeFrancesco Co., doing business as (DBA) ViVi Sotto's Pure Adorne. ViVi Sotto operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). ViVi Sotto is powered by Shopify, which provides the technical infrastructure for our store.
These Terms of Service (the "Terms") describe your legal rights and responsibilities when you visit, browse, or purchase from our store. By interacting with our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of our Services immediately.
SECTION 1: ACCESS AND ACCOUNT
You must be the age of majority in your jurisdiction to use our Services. If you are a minor, you may only use our Services with the supervision and consent of a parent or guardian.
You are responsible for maintaining the security of your account credentials. You represent that all information provided (billing, shipping, email) is accurate, current, and complete. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
SECTION 2: PRODUCTS AND INTERNATIONAL COMPLIANCE
In accordance with FTC guidance on electronic commerce, we strive to display our products—including materials, sizing, and pricing—as accurately as possible.
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Visual Discrepancies: Variations in device displays may cause colors or textures to appear differently than in reality.
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International Sales: If you are ordering from outside the United States, please be aware that you are responsible for any import duties, taxes, or customs fees levied by your home country. We do not control these charges and cannot predict them. Please check with your local customs office before placing your order.
SECTION 3: ORDERS AND PURCHASE PROTOCOLS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
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Binding Agreement: An order is only accepted once we send a shipping confirmation email.
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Personal Use Only: You warrant that your purchases are for personal or household use. Commercial resale or unauthorized export is strictly prohibited.
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Agent/Automated Purchases: If you are using an automated tool or Agent to place an order, you remain fully responsible for the accuracy of the transaction, the payment details, and the shipping address. We are not liable for errors made by your chosen Agent during the checkout process.
SECTION 4: AGENTIC ACCESS (AI & AUTOMATED TOOLS)
We recognize that customers may utilize AI agents or automated software ("Agents") to browse, compare, and purchase from our store.
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Identification: Any Agent accessing our site must identify itself in the HTTP/HTTPS header as "Agent/[Agent Name]".
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Compliance: Agents must not mimic human behavior (e.g., bypassing CAPTCHAs, faking keystrokes, or scraping data in a manner that disrupts store performance).
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Prohibitions: You may not use Agents to crawl our site for pricing data for the purpose of competitive analysis, nor may you deploy Agents that interfere with our checkout infrastructure.
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Liability: Any purchase initiated by an Agent is binding. We are not responsible for "hallucinations" or errors made by third-party AI models regarding product descriptions, sizing advice, or stock availability.
SECTION 5: RETURNS AND REFUNDS
All purchases are subject to our specific Refund Policy.
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Automated Returns: If an Agent initiates a return request on your behalf, the terms of our official Return Policy still apply, including any restocking fees or condition requirements (e.g., items must be unworn and in original packaging).
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Defective Items: In accordance with consumer protection standards, if you receive a damaged or incorrect item, please contact our support team at Support@javondefrancesco.com within the timeframe specified in our Return Policy.
SECTION 6: INTELLECTUAL PROPERTY
All content on this site (images, copy, logos, site design) is the property of JaVon DeFrancesco Co. or its licensors. You are granted a limited, personal, non-commercial license to view this content. Any unauthorized use, reproduction, or distribution is a violation of U.S. and international copyright laws.
SECTION 7: THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools (e.g., shipping calculators, payment gateways). These are provided "as is." We do not control these services and accept no liability for their performance or errors. Your use of such tools is at your own risk.
SECTION 8: LIMITATION OF LIABILITY
To the fullest extent permitted by law, JaVon DeFrancesco Co. (DBA ViVi Sotto's Pure Adorne) shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services, including any errors introduced by automated Agents. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
SECTION 9: GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois. Any disputes arising from these Terms shall be resolved in the state or federal courts located in the jurisdiction where our headquarters are situated.
SECTION 10: CONTACT INFORMATION
Questions about these Terms should be sent to us at:
JaVon DeFrancesco Co., DBA ViVi Sotto's Pure Adorne
Email: Support@javondefrancesco.com
Address: 747 e Boughton rd suite 280, Bolingbrook, il 60440
3. REFUND & RETURN POLICY
Last Updated: August 20, 2026
At ViVi Sotto’s Pure Adorne (operated by JaVon DeFrancesco Co.), customer satisfaction is our priority. Because our products are fulfilled directly through specialized global manufacturing partners, we maintain a structured return process to ensure all requests are handled smoothly and accurately.
1. Return Window
You have 30 days from the date your order is delivered to request a return or exchange. If 30 days have passed since delivery according to carrier tracking details, we unfortunately cannot offer a refund or exchange.
2. Return Eligibility & Conditions
To be eligible for a return, your item must meet the following criteria:
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The item must be unused, unworn, unwashed, and in the same condition that you received it.
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The item must be in its original packaging with all tags, labels, and accessories attached.
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You must provide a proof of purchase (order number, confirmation email, or receipt).
Non-Returnable Items: The following items cannot be returned or refunded:
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Gift cards
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Final Sale or Clearance items
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Personal care items, intimate apparel, or jewelry (due to health and hygiene standards)
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Custom or personalized products
3. Return Process (Do Not Ship Back Without Approval)
To initiate a return, you must follow these steps:
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Submit a Request: Email our support team at Support@javondefrancesco.com with your Order Number, the item(s) you wish to return, and the reason for the return.
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Receive Return Authorization: If approved, our team will issue a Return Merchandise Authorization (RMA) and provide you with the correct warehouse return address.
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Ship the Item: Package the item securely and mail it to the designated warehouse address provided in your RMA instructions.
CRITICAL NOTE: Please DO NOT send your purchase back to the sender address listed on the package, nor to our administrative corporate address (747 e Boughton rd suite 280, Bolingbrook, il 60440), without explicit authorization. Unauthorized returns shipped to the wrong facility cannot be processed or refunded.
4. Return Shipping Fees
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Customer Preference (Change of Mind / Sizing): If you are returning an item due to personal preference, incorrect sizing selection, or change of mind, you are responsible for paying all return shipping costs. Shipping costs are non-refundable. We strongly recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
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Damaged, Defective, or Incorrect Items: If you received a damaged item, manufacturing defect, or wrong product, notify us within 7 days of delivery at Support@javondefrancesco.com with clear photo/video proof. Once verified, we will issue a prepaid return label or immediately ship a free replacement.
5. Refunds & Processing Time
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Inspection: Once your return is received and inspected by our warehouse facility, we will email you to notify you whether your refund has been approved or rejected.
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Payment Approval: If approved, your refund will be processed automatically to your original method of payment within 5 to 10 business days (depending on your card issuer or payment provider).
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Original Shipping Costs: Shipping charges paid on the original order are non-refundable.
6. Order Cancellations & Address Errors
Because orders are sent directly to our fulfillment centers for rapid processing:
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Cancellations: You may request an order cancellation within 2 hours of placing your order. After this window, the order enters production/fulfillment and cannot be canceled. You will need to wait for delivery and follow the standard return process.
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Incorrect Address: Customers are responsible for entering correct delivery details. We are not liable for lost, misdelivered, or unfulfilled packages resulting from incorrect address inputs during checkout.
7. AI & Agentic Return Requests
Return requests submitted by automated third-party AI agents on behalf of a customer are subject to the exact conditions outlined above. AI agents cannot bypass eligibility checks, photo requirements for damaged items, or warehouse routing instructions.