Terms of service

ViVi Sotto's Pure Adorne

Last Updated: August 20, 2026

OVERVIEW

Welcome to ViVi Sotto. The terms "we," "us," and "our" refer to JaVon DeFrancesco Co., doing business as (DBA) ViVi Sotto's Pure Adorne. ViVi Sotto operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). ViVi Sotto is powered by Shopify, which provides the technical infrastructure for our store.

These Terms of Service (the "Terms") describe your legal rights and responsibilities when you visit, browse, or purchase from our store. By interacting with our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of our Services immediately.

SECTION 1: ACCESS AND ACCOUNT

You must be the age of majority in your jurisdiction to use our Services. If you are a minor, you may only use our Services with the supervision and consent of a parent or guardian.

You are responsible for maintaining the security of your account credentials. You represent that all information provided (billing, shipping, email) is accurate, current, and complete. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

SECTION 2: PRODUCTS AND INTERNATIONAL COMPLIANCE

In accordance with FTC guidance on electronic commerce, we strive to display our products—including materials, sizing, and pricing—as accurately as possible.

  • Visual Discrepancies: Variations in device displays may cause colors or textures to appear differently than in reality.
  • International Sales: If you are ordering from outside the United States, please be aware that you are responsible for any import duties, taxes, or customs fees levied by your home country. We do not control these charges and cannot predict them. Please check with your local customs office before placing your order.

SECTION 3: ORDERS AND PURCHASE PROTOCOLS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

  • Binding Agreement: An order is only accepted once we send a shipping confirmation email.
  • Personal Use Only: You warrant that your purchases are for personal or household use. Commercial resale or unauthorized export is strictly prohibited.
  • Agent/Automated Purchases: If you are using an automated tool or Agent to place an order, you remain fully responsible for the accuracy of the transaction, the payment details, and the shipping address. We are not liable for errors made by your chosen Agent during the checkout process.

SECTION 4: AGENTIC ACCESS (AI & AUTOMATED TOOLS)

We recognize that customers may utilize AI agents or automated software ("Agents") to browse, compare, and purchase from our store.

  1. Identification: Any Agent accessing our site must identify itself in the HTTP/HTTPS header as "Agent/[Agent Name]".
  2. Compliance: Agents must not mimic human behavior (e.g., bypassing CAPTCHAs, faking keystrokes, or scraping data in a manner that disrupts store performance).
  3. Prohibitions: You may not use Agents to crawl our site for pricing data for the purpose of competitive analysis, nor may you deploy Agents that interfere with our checkout infrastructure.
  4. Liability: Any purchase initiated by an Agent is binding. We are not responsible for "hallucinations" or errors made by third-party AI models regarding product descriptions, sizing advice, or stock availability.

SECTION 5: RETURNS AND REFUNDS

All purchases are subject to our specific Refund Policy [LINK].

  • Automated Returns: If an Agent initiates a return request on your behalf, the terms of our official Return Policy still apply, including any restocking fees or condition requirements (e.g., items must be unworn and in original packaging).
  • Defective Items: In accordance with consumer protection standards, if you receive a damaged or incorrect item, please contact our support team at [Support@JAVONDEFRANCESCO.COM] within the timeframe specified in our Return Policy.

SECTION 6: INTELLECTUAL PROPERTY

All content on this site (images, copy, logos, site design) is the property of JaVon DeFrancesco Co. or its licensors. You are granted a limited, personal, non-commercial license to view this content. Any unauthorized use, reproduction, or distribution is a violation of U.S. and international copyright laws.

SECTION 7: THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools (e.g., shipping calculators, payment gateways). These are provided "as is." We do not control these services and accept no liability for their performance or errors. Your use of such tools is at your own risk.

SECTION 8: LIMITATION OF LIABILITY

To the fullest extent permitted by law, JaVon DeFrancesco Co. (DBA ViVi Sotto's Pure Adorne) shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services, including any errors introduced by automated Agents. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

SECTION 9: GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois. Any disputes arising from these Terms shall be resolved in the state or federal courts located in the jurisdiction where our headquarters are situated.

SECTION 10: CONTACT INFORMATION

Questions about these Terms should be sent to us at:

JaVon DeFrancesco Co., DBA ViVi Sotto's Pure Adorne Email: Support@javondefrancesco.com

Address: [747 E BOUGHTON RD SUITE 280

BOLINGBROOK,IL 60440] Phone: [707-945-2866] Business Registration